Terms + Conditions

The My Beach Kitchen Food Service was established to offer a convenient way for customers to enjoy healthy, nourishing home cooked meals. We reserve the right to make any changes to the menus at our discretion. In addition, we reserve the right to refuse orders from customers at our discretion.

All My Beach Kitchen meals are prepared and cooked in the same kitchen. We use a number of ingredients in our kitchen and while we do our best to ensure there is no cross-contamination, we cannot guarantee a total absence of any ingredient. If you have any concerns about the meals or the service we provide, please let us know and we shall be happy to discuss these with you.

Payment

We accept Visa debit & credit cards, Master Card and Pay Pal. Your card will be charged in advance for the full value of the total order. Your order is only confirmed when you receive both an order confirmation and a payment confirmation.

We reserve the right to amend or refuse the sale, if the payment is not received prior to delivery day. Please note that prices may alter, and that we reserve the right to change prices without prior notice.

Your credit card number will not be stored once payment has been successful unless you elect this option. These details are encrypted and held on the gateway providers’ site.

Handling

Once our products are collected, it is the responsibility of the purchaser to store the products at appropriate food safe Temperatures. Frozen and chilled products should be put in freezers and refrigerators respectively upon receipt. Cooking and re-heating instructions must be followed closely. Make sure that re-heated food is piping hot throughout.

My Beach Kitchen Guarantee

It is our intention to give total customer satisfaction through the goods and services we offer. My Beach Kitchen meals should reach you in perfect condition. If you have reason to suspect that a product is somehow damaged, unfit for human consumption or is incomplete, please contact us immediately. We shall endeavor to replace the items or give you an appropriate refund where possible. If you do not let us know within 24 hours of delivery, we may not be able to refund the item or replace it and you will be deemed as having accepted My Beach Kitchen meals for that day, unless we agree otherwise. Please note we are unable to accept returns as we are governed by FSANZ system and procedures for Australia and New Zealand.

Warranties and Liability

We shall not be liable by reason of any misrepresentation (unless fraudulent) or any breach of warranty, condition or other term (express or implied) or any breach of duty or negligence for any damages whatsoever

Use of the Website and our Publications

Unauthorised duplication or publication of any materials from our website is prohibited.

Unauthorised duplication or publication of any other materials including but not limited to, brochures, text, graphics, recipes, newsletters, the selection and arrangement thereof, and all software compilations, underlying source code and software (our “publications”) is prohibited.

As a use of the publications, you may retrieve and display content from the site on a computer screen and print out individual pages from the site on paper for the sole purpose of placing an order with us or using information from the Publications in the consumption of our products, but copying, modifying, or transmitting for any other purpose is strictly prohibited except with prior written permission from us. You may not commercially exploit any of the content of the Publications. You acknowledge that Gourmet Dinner Service is our trade mark and that you may not use the name.

General Provisions

We shall not be liable for any delay or failure to perform any of our obligations under these terms and conditions due to any cause beyond our reasonable control, including industrial action.

These terms and conditions constitute the entire agreement between you and us and supersede any previous agreement or understanding and may not be varied except in writing between us. All other terms and conditions express or implied by statute or otherwise, are excluded to the fullest extent permitted by law.

The waiver by us of any breach or default of these conditions shall not be construed as a continued waiver of that breach, nor as a waiver of any subsequent breach of the same or any other provision.

If any provision of these conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these conditions and the remainder of the provision in question shall not be affected.