Frequently Asked Questions

 

What days are meals available for pick up?

Currently our meals are available for pick up on a Tuesday and Thursday evening between 4pm - 6pm. After you place your order, you will be sent a confirmation email, with some very simple pick up instructions.

Do you deliver?

We have plans to potentially offer a delivery service in the future to the Torquay, Jan Juc area. We currently do not deliver.

Do you prepare gluten and dairy free meals?

From time to time you will notice meals that do not list ingredients containing gluten, dairy and nuts. . However as these meals are made in the same kitchen as our other meals, we cannot 100% guarantee they will not have traces of dairy, gluten and nuts in them.

Do you take order for specific requests?

Requests for special events and catering will be considered on an individual basis. Please feel free to email your requests through and someone will get back to you to discuss these.

How often do you change your menu?

We offer a Winter, Spring, Summer and Autumn Menu, which will change in the middle of season to try and make the most of seasonal produce. We will also offer a few specials each week.

Is there a minimum order?

No. There is no minimum order. You are free to order as much or as little as you like. Occasionally a food item may appear as sold out, when the maximum order quantity is met.

How do I pay for my meals?

Payment is required when you order your meals. You can pay using visa or master card at checkout.

What if I have to cancel my order for any reason?

If you do need to cancel your order, you are required to do so no later then 48 hours prior to the collection day. You will then be refunded the full cost of your meals.